Nature of business: Demand responsive community transport for individuals and groups
Number of employees: 94 (74 paid and 20 volunteers)
Fleet: (Edinburgh): 38 minibuses
Average annual mileage: 523,000 (137,000 passenger rides) 2016
Areas covered: Rotherham.
Rotherham Community Transport (RCT) is a community organization with charitable status offering demand responsive transport to individuals and groups that are unable to use conventional public transport.
RCT has been serving Rotherham since 1989 when it started the first “Handy Bus” Dial-a-ride scheme, with two minibuses. The fleet has grown to 38 vehicles and provides over 11,000 passenger journeys a month for older people, adults and children with disabilities. RCT also provides community transport for schools and community groups.
RCT joined the ECO Stars South Yorkshire scheme in June 2011 and supplied a full fleet listing to the ECO Stars team. An ECO Stars fleet expert visited to assess each vehicle along with the overall fleet management operation and awarded an initial two star rating. It was clear then that their fleet profile and management practices provided a solid foundation on which to build.
As part of the ECO Stars process, once the assessment had been completed, a bespoke ‘Road Map’ was issued which highlighted key actions that could be considered. Four key actions were identified.
Click here to read the full Rotherham Community Transport Case Study